ISO/IEC 20000-1 Information technology - Service management :

ISO/IEC 20000-1 Information technology - Service management : part 1: service management system requirements / ISO/IEC. - 2nd ed. - Geneva : ISO/IEC, 2011. - vii, 26 p.

Subjects--Topical Terms:
Decision support systems.

ISO/IEC 20000-1 Information technology - Service management :

APA

International Organization for Standardization [ISO], International Electrotechnical Commission [IEC], . (2011). ISO/IEC 20000-1 Information technology - Service management. Geneva: ISO/IEC.

Chicago

International Organization for Standardization [ISO], International Electrotechnical Commission [IEC], . 2011. ISO/IEC 20000-1 Information technology - Service management. Geneva: ISO/IEC.

Harvard

International Organization for Standardization [ISO], International Electrotechnical Commission [IEC], . (2011). ISO/IEC 20000-1 Information technology - Service management. Geneva: ISO/IEC.

MLA

International Organization for Standardization [ISO], International Electrotechnical Commission [IEC], . ISO/IEC 20000-1 Information technology - Service management. Geneva: ISO/IEC. 2011.

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