Services marketing :
Goncalves, Karen P.
Services marketing : a strategic approach / Karen P. Goncalves. - Upper Saddle River, NJ : Prentice Hall, c1998. - xiii, 225 p. ; 24 cm.
Includes bibliographical references and index.
0131065270 : GBP 39.99
Service industries--Marketing.--United States
HD9981.5 / .G66
Services marketing : a strategic approach / Karen P. Goncalves. - Upper Saddle River, NJ : Prentice Hall, c1998. - xiii, 225 p. ; 24 cm.
Includes bibliographical references and index.
0131065270 : GBP 39.99
Service industries--Marketing.--United States
HD9981.5 / .G66