Difficult conversations : (Record no. 21912)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02478cam a22004578i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 22937435 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260721113000.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | m |o d | |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr_||||||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230119s2023 nyu o 000 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2023002435 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780593511695 |
| Qualifying information | (ebook) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Canceled/invalid ISBN | 9780143137597 |
| Qualifying information | (trade paperback) |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 22937435 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Language of cataloging | eng |
| Transcribing agency | DLC |
| Description conventions | rda |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | BF637.C45 |
| Item number | 2023 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 158.2 |
| Edition number | 23/eng/20230119 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Stone, Douglas, |
| Dates associated with a name | 1958- |
| Relator term | author. |
| 245 10 - TITLE STATEMENT | |
| Title | Difficult conversations : |
| Remainder of title | how to discuss what matters most / |
| Statement of responsibility, etc. | Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Revised edition. |
| 263 ## - PROJECTED PUBLICATION DATE | |
| Projected publication date | 2308 |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | New York : |
| Name of producer, publisher, distributor, manufacturer | Penguin Books, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2023. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 500 ## - GENERAL NOTE | |
| General note | Revised edition of Difficult conversations, 1999. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | "The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving"-- |
| Assigning source | Provided by publisher. |
| 583 ## - ACTION NOTE | |
| Action | Cataloguing: |
| Time/date of action | 20260721 |
| Action agent | gtanuigtanui |
| 588 ## - SOURCE OF DESCRIPTION NOTE | |
| Source of description note | Description based on print version record and CIP data provided by publisher; resource not viewed. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Interpersonal communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Interpersonal communication |
| General subdivision | Case studies. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Patton, Bruce, |
| Relator term | author. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Heen, Sheila, |
| Relator term | author. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Relationship information | Print version: |
| Main entry heading | Stone, Douglas, 1958- |
| Title | Difficult conversations |
| Edition | Revised edition. |
| Place, publisher, and date of publication | New York : Penguin Books, 2023 |
| International Standard Book Number | 9780143137597 |
| Record control number | (DLC) 2023002434 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 7 |
| b | cbc |
| c | orignew |
| d | 1 |
| e | ecip |
| f | 20 |
| g | y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | General Collection |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | General Stacks | 21/07/2026 | 1548.00 | 2026/5751 | BF637.C45 2023 C.1 | 37288 | 21/07/2026 | C.1 | 21/07/2026 | General Collection | ||||
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | General Stacks | 21/07/2026 | 1548.00 | 2026/5752 | BF637.C45 2023 C.2 | 37285 | 21/07/2026 | C.2 | 21/07/2026 | General Collection | ||||
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | General Stacks | 21/07/2026 | 1548.00 | 2026/5754 | BF637.C45 2023 C.3 | 37286 | 21/07/2026 | C.3 | 21/07/2026 | General Collection | ||||
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | General Stacks | 21/07/2026 | 1548.00 | 2026/5750 | BF637.C45 2023 C.4 | 37287 | 21/07/2026 | C.4 | 21/07/2026 | General Collection | ||||
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | General Stacks | 21/07/2026 | 1548.00 | 2026/5753 | BF637.C45 2023 C.5 | 37289 | 21/07/2026 | C.5 | 21/07/2026 | General Collection |