Customer-driven services management / (Record no. 7440)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00686cam a22002172 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000007193 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20151217152025.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 071128s xx 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0761932550 : |
| Terms of availability | KES 845 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | KABU |
| Transcribing agency | KABU |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Balachandran, S. |
| -- | 0000159537 |
| 245 10 - TITLE STATEMENT | |
| Title | Customer-driven services management / |
| Statement of responsibility, etc. | S. Balachandran. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi : |
| Name of publisher, distributor, etc. | Response Books, |
| Date of publication, distribution, etc. | 2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii, 304 p. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| General subdivision | Management |
| Geographic subdivision | India. |
| -- | 0000159538 |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 071128 |
| 950 ## - LOCAL HOLDINGS (RLIN) | |
| -- | 1 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | 17/12/2015 | HF5415.5 .B35 2004 c. 1 | 011353 | 17/12/2015 | 17/12/2015 | General Collection | ||||
| Library of Congress Classification | Kabarak, Main Campus | Kabarak, Main Campus | 17/12/2015 | HF5415.5 .B35 2004 c. 2 | 012183 | 17/12/2015 | 17/12/2015 | General Collection |