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Managing service operations : desgn and implementation / Bill Hollins and Sadie Shinkins.

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TextPublication details: London : Sage, 2006.Edition: 1st edDescription: xii, 299 pISBN:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	General Collection	Kabarak, Main Campus				TS155 .H65 2006 c. 1 (Browse shelf(Opens below))					Available			23582

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