Locker, Kitty O. Business and administrative communication / Kitty O. Locker and Donnas S. Kienzler. - ed. - New York. : Irwin/McGraw-Hill, 2013. - xxxiv, 729 p. ISBN: 0071317955 : Subjects--Topical Terms: Business communication.Communication in management. LC Class. No.: HF5718 / .L63 2013