Bovee, Courtland L. <br/><br/>
Business communication essentials / 
Courtland L. Bovee, John V. Thill. 
 - 4th  ed. 
 - Upper Saddle River, NJ. :  Prentice Hall,  2010. 
 - 520 p. 
<br/><br/><label>ISBN: </label>013800479x 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Communication in organizations.