Futrell, Charles. Fundamentals of selling : customers for life / Charles M. Futrell. - 6th ed. - Boston : Irwin/McGraw-Hill, c1999. - xxiii, 584 p. : ill. (some Col.) ; 26 cm + 1 computer laser optical disc (4 3/4 in. ) - The Irwin/McGraw-Hill series in marketing . Includes indexes. ISBN: 025625981X : KES 500 (donation) Subjects--Topical Terms: Selling. LC Class. No.: HF5438.25 / .F88 1999