Bayer, Michael. <br/><br/>
Computer telephony demystified :  putting CTI, media services, and IP telephony to work / 
Michael Bayer. 
 - Boston :  Mcgraw-Hill,  2001. 
 - xlviii, 765  p. +  1 CD. 
<br/><br/><label>ISBN: </label>0071189157 :  KES 4950 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet telephony.<br/>TCP/IP (Computer network protocol)