Bovee, Courtland L. <br/><br/>
Business communication today / 
Courtland L. Bovee, John V. Thill. 
 - 9th  ed. 
 - Upper Saddle River, NJ. :  Prentice Hall,  2008. 
 - 1 v. (various pagings) ; 
<br/><br/><label>ISBN: </label>0132064705 : 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--Case studies.<br/>Communication in organizations--Case studies.