TY  - BOOK
AU  - Locker,Kitty O.
TI  - Business communication: building critical skills 
SN  - 0071221009 :
AV  - HF5718 .L63 2011
PY  - 2011///
CY  - Boston, Mass.
PB  - Irwin/McGraw-Hill
KW  - Business communication
ER  -