Service operations management : improving service delivery / Robert Johnston and Graham Clark.
Material type:
TextPublication details: Harlow, England : Prentice Hall, 2008.Edition: 3rd edDescription: xvi, 533 pISBN: - 1405847322 :
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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General Collection
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Kabarak, Nakuru City Campus | HD9980.5 .J64 2008 c. 1 (Browse shelf(Opens below)) | Available | 23716 |
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