000 00507nam a22001697a 4500
999 _c17526
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008 190306b xxu||||| |||| 00| 0 eng d
020 _a1107649224
040 _aKABU
_cKABU
050 _aHF5415.5
_b.P39 2013 c. 1
100 _aPayne, Adrian
245 _aStrategic customer management
_bintegrating relationship marketing and CRM
260 _aCambridge
_bCUP
_c2013
300 _axvi, 529 p.
650 _aCustomer relations
_xManagement
700 _aFrow, Pennie
942 _2lcc
_cBK
_hHF5415.5