| 000 | 00881nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c17770 _d17770 |
||
| 008 | 170925b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a1260092424 | ||
| 040 |
_aKABU _cKABU |
||
| 050 |
_aKTC HD9980.5 _b.F58 2019 c. 1 |
||
| 100 | _aFitzsimmons, James A. | ||
| 245 |
_aService management _boperations, strategy, information technology _cJames A. Fitzsimmons, Mona J, Fitzsimmons and Sanjeev Bordoloi |
||
| 250 | _a9th ed. | ||
| 260 |
_aNew York _bMcGraw Hill Education _c2019 |
||
| 300 | _axx, 520 p. | ||
| 650 |
_2 _aService industries _xManagement |
||
| 700 | _aFitzsimmons, Mona J. | ||
| 700 | _aBordoloi, Sanjeev | ||
| 942 |
_2lcc _cBK _e9th ed. _hKTC HD9980.5 .F58 2019 |
||