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| 100 | _aIsmail, Ahmed | ||
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_aFront office operations and management _cAhmed Ismail |
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_aAustralia _bDelma CENGAGE _c2002 |
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| 300 | _axix, 355 p. | ||
| 650 | _aHotel front desk personnel | ||
| 650 | _aHotel management | ||
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