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| 001 | 0000025303 | ||
| 005 | 20151021153303.0 | ||
| 008 | 150615s xx 000 0 eng d | ||
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_aKABU _cKABU |
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| 100 | 1 |
_aSimiyu, Roselyne N. _@0000185859 |
|
| 245 | 1 | 0 |
_aCustomer satisfaction in five star hotels using servqual model : _ba case study of sarova hotels / _cby Roselyne N. Simiyu. |
| 260 |
_aNakuru : _bKabarak University, _c2014. |
||
| 300 | _axi, 55 p. | ||
| 650 | 0 |
_aConsumer satisfaction _xEvaluation. _@0000185860 |
|
| 650 | 0 |
_aCustomer services _xManagement. _@0000185861 |
|
| 700 | 1 |
_aNjanja, Lilly. _@0000185862 |
|
| 908 | _a150615 | ||
| 950 | _@1 | ||
| 999 |
_c1796 _d1796 |
||