000 00693nam a22002172 4500
001 0000002258
005 20151217151846.0
008 070405s xx 000 0 eng d
020 _a0333801598 :
_cKES 2,440
040 _aKABU
_cKABU
050 0 _aHF5415.5
_b.C37
100 1 _aCartwright, Roger I.
_@0000150696
245 1 0 _aMastering customer relations /
_cRoger I. Cartwright.
260 _aHoundmills, Basingstoke, Hampshire :
_aLondon :
_bMacmillan,
_c2000.
300 _ax 238 p. ;
_c24 cm.
440 0 _aMacmillan master series
_@0000151558
650 0 _aCustomer relations.
_@0000151559
908 _a070405
950 _@1
999 _c5743
_d5743