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_aKABU _cKABU |
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| 245 | 1 | 0 |
_aCustomer relationship management : _bemerging concepts, tools and applications / _ceditors, Jagdish N Sheth, Atul Parvatiyar, G Shainesh. |
| 260 |
_aNew Delhi : _bTata McGraw-Hill, _c2001. |
||
| 300 | _axv, 544 p. | ||
| 650 | 0 |
_aCustomer relations. _vCongress _xManagement. _@0000182099 |
|
| 650 | 0 |
_aRelationship marketing _vCongresses. _@0000182100 |
|
| 700 | 1 |
_aSheth, Jagdish N. _@0000182101 |
|
| 700 | 1 |
_aParvatiyar, Atul. _@0000182102 |
|
| 700 | 1 |
_aShinesh, G. _@0000182103 |
|
| 852 | 1 | _9p4680 KES | |
| 908 | _a120307 | ||
| 950 | _@1 | ||
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_c9626 _d9626 |
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