Services marketing : integrating customer focus / Valarie A. Zeithaml, Mary Jo Bitner.
Material type:
TextPublication details: Boston : Irwin/McGraw-Hill, 2003.Edition: 3rd edDescription: xx, 668 p. : ill. ; 26 cmISBN: - 0071199144 :
- HD9980.5 .Z45 2003
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
General Collection
|
Kabarak, Main Campus | HD9980.5 .Z45 2003 c.1 (Browse shelf(Opens below)) | Available | 002764 | ||||||||||||||
|
General Collection
|
Kabarak, Main Campus | HD9980.5 .Z45 2003 c.2 (Browse shelf(Opens below)) | Available | 002765 | ||||||||||||||
|
General Collection
|
Kabarak, Main Campus | HD9980.5 .Z45 2003 c.3 (Browse shelf(Opens below)) | Available | 002766 | ||||||||||||||
|
General Collection
|
Kabarak, Nakuru City Campus | HD9980.5 .Z45 2003 (Browse shelf(Opens below)) | Available | 010151 |
Includes bibliographical references and index.
There are no comments on this title.
Log in to your account to post a comment.