The Customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson.
Material type:
TextPublication details: New York : McGraw-Hill, 2000.Edition: 1st edDescription: xv, 247 pISBN: - 0071352104 :
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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General Collection
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Kabarak, Main Campus | HF5415.5 .T46 2000 c. 1 (Browse shelf(Opens below)) | Available | P19513 |
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