Your search returned 26 results.

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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by

Edition: 5th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Upper Saddle River, NJ : Prentice Hall, c2004

Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HD9980.5 .L68 2004 c. 1, ... Kabarak, Nakuru City Campus (2)Collection, call number: HD9980.5 .L68 2004 c. 2, ...

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Services marketing : integrating customer focus / Valarie A. Zeithaml, Mary Jo Bitner. by

Edition: 3rd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boston : Irwin/McGraw-Hill, 2003

Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HD9980.5 .Z45 2003 c.1, ... Kabarak, Nakuru City Campus (1)Collection, call number: HD9980.5 .Z45 2003.

Services marketing : people, technology, strategy / Christopher Lovelock and Jochen Wirtz, Jayanta Chatterjee. by

Edition: 7th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Delhi : Pearson, 2011

Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HF5415.13 .L68 2011 c. 1, ... Not available: Kabarak, Nakuru City Campus: In transit (1).

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Managing services marketing : text and readings / John E. G. Bateson, K. Douglas Hoffman. by

Edition: 4th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Fort Worth : Dryden Press, c1999

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .B38 1999 C.1.

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Squeezing a new service into a crowded market / Dennis J. Cahill. by

Cahill, Dennis J

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : The Haworth Press, 1994

Availability: Items available for loan: Kabarak, Main Campus (2)Collection, call number: HD9980.5 .C34 1994 C.1, ...

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Service operations management / James A. Fitzsimmons, Robert S. Sullivan. by

Series: McGraw-Hill series in quantitative methods for management

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : McGraw-Hill, 1982

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .F58.

Lists:

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Services, marketing and management. by

Gilmore, Audrey

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Delhi : Response Books, 2003

Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HD9980.5 .G55 c. 1, ...

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Services marketing / David L. Kurtz, Kenneth E. Clow. by

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : John Wiley & Sons, c1998

Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HD9980.5 .K87, ...

10.

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The Essence of services marketing / Adrian Payne. by

Payne, Adrian

Series: The Essence of management series

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Harlow, England : Prentice Hall, c1993

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .P39 C.1.

11.

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Marketing your service business. by

Ruskin-Brown, Ian

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London : Thorogood, 2005

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .R87 C.1.

12.

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Service management and operations / Cengiz Haksever ... [et al.] by

Haksever, Cengiz

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Patparganj, Delhi : Pearson Education (Singapore), 2000

Availability: Items available for loan: Kabarak, Main Campus (2)Collection, call number: HD9980.5 .S47 2000 c.1, ...

13.

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Services marketing : a strategic approach / Karen P. Goncalves. by

Goncalves, Karen P

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Upper Saddle River, NJ : Prentice Hall, c1998

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9981.5 .G66 c.1.

14.

Service operations management : improving service delivery / Robert Johnston and Graham Clark. by

Edition: 3rd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Harlow, England : Prentice Hall, 2008

Availability: Items available for loan: Kabarak, Nakuru City Campus (1)Collection, call number: HD9980.5 .J64 2008 c. 1.

15.

Service operations management / James A. Fitzsimmons, Mona J. Fitzsimmons. by

Edition: 7th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boston : McGraw-Hill, 2011

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .F58 2011 c. 1.

Lists:

Operations Research.

16.

Managing service operations : desgn and implementation / Bill Hollins and Sadie Shinkins. by

Edition: 1st ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London : Sage, 2006

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: TS155 .H65 2006 c. 1.

17.

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Interactive services marketing / Raymond P. Fisk, Stephen J. Grove, Joby John. by

Edition: 3rd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boston : Houghton Mifflin, 2008

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .F57 2008 c. 1.

18.

Services marketing : integrating customer focus / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by

Edition: 6th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : McGraw-Hill, 2013

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .Z45 2013 c. 1.

19.

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Services marketing : people, technology, strategy / Christopher Lovelock and Jochen Wirtz. by

Edition: 6th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Jersey : Pearson, 2007

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HF5415.13 .L68 2007.

20.

Principles of services marketing / Adrian Palmer. by

Palmer, Adrian

Edition: 6th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London : McGraw-Hill, 2011

Availability: Items available for loan: Kabarak, Nakuru City Campus (1)Collection, call number: HF5415.13 .P35 2011 c. 1.

21.

Service management operations, strategy, information technology James A. Fitzsimmons, Mona J, Fitzsimmons and Sanjeev Bordoloi by

Edition: 8th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York McGraw Hill Education 2014

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .F58 2014 C.1. Kabarak, Nakuru City Campus (1)Collection, call number: KTC HD9980.5 .F58 2014 c.1.

22.

The management of service operations by

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Austratlia South-Western Cengage Learning 2004

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HD9980.5 .W75 2004 c. 1.

23.

Services marketing / K. Rama Mohana Rao by

Rao, K. Rama Mohana

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: India Dorling Kindersley 2011

Availability: Items available for loan: Kabarak, Main Campus (3)Collection, call number: HD9980.5 .R36 2011 c. 1, ...

24.

Service management operations, strategy, information technology James A. Fitzsimmons, Mona J, Fitzsimmons and Sanjeev Bordoloi by

Edition: 9th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York McGraw Hill Education 2019

Availability: Items available for loan: Kabarak, Main Campus (2)Collection, call number: HD9980.5 .F58 2019 c. 1, ... Kabarak, Nakuru City Campus (1)Collection, call number: HD9980.5 .F58 2019 c. 1.

25.

Principles of services marketing / Adrian Palmer. by

Palmer, Adrian

Edition: 7th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London : McGraw-Hill, 2014

Availability: Items available for loan: Kabarak, Main Campus (1)Collection, call number: HF5415.13 .P35 2014 c. 1. Kabarak, Nakuru City Campus (1)Collection, call number: HF5415.13 .P35 2014 c. 1.

26.

Service and operations management / Cengiz Haksever, Barry Render by

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Jersey World Scientific 2018

Availability: Items available for loan: Kabarak, Nakuru City Campus (1)Collection, call number: HD9980.5 .H35 2018 c. 1.

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Your search returned 26 results.